Terms of service

Effective Date: 05-06-2025

Welcome to luxurymark.store. These Terms of Service (“Terms”) govern your use of our website and services.
By using our site, you agree to these Terms.

1. About Luxury Mark by Vinde

Luxury Mark by Vinde operates a curated online store offering pre‑owned, second‑hand, shop‑returned, and liquidation clothing and accessories sourced from verified suppliers.

We are not affiliated with or endorsed by any fashion brands.
All trademarks belong to their respective owners.

2. Business Information

Registered Business Name: Vinde Tradex

Registered Business Address / Return Address (GST):
Azizulapur, Pancpeer Baba,
Barsai Road, Panipat,
Haryana – 132105, India

Corporate Office (No returns accepted):
Chanakyapuri, CBIP Building,
Near Malcha Marg, Block C,
Diplomatic Enclave,
New Delhi – 110021, India

Email: vip@luxurymark.store
Phone: +91 70114 87707

3. Use of Our Website

You must be at least 18 years old to use this website.
You agree to use the website lawfully and follow these Terms.
We may refuse service or cancel orders at our discretion.

4. Account Responsibilities

If you create an account, you agree to:

  • Provide accurate information

  • Maintain confidentiality of your login details

  • Be responsible for activity under your account

5. Product Information

All items sold on our website are pre‑owned / second‑hand unless clearly stated otherwise.
We try to describe condition, size, and details accurately, but minor variations may occur.
Product availability may change without notice.

6. Orders & Payments

All orders are subject to acceptance.
We may cancel orders due to fraud checks, stock issues, or policy violations.

Accepted Payment Methods:
UPI, Debit/Credit Cards, Net Banking, Wallets, Cash on Delivery (available on select PIN codes).

7. Shipping & Delivery

Shipping details, charges, and timelines are on our Shipping Policy page.
We are not responsible for courier delays beyond our control.

8. Returns, Exchanges & Refunds

Return procedures are on our Return & Refund Policy page.
All returns are shipped to our Panipat warehouse (GST address).

9. User‑Generated Content

By submitting reviews or comments, you grant us permission to use and display the content.
We reserve the right to remove inappropriate or misleading content.

10. Prohibited Activities

You may not:

  • Use the website for fraudulent or illegal activities

  • Interfere with website functionality

  • Submit false orders or misleading information

11. Intellectual Property

All text, graphics, images, and content on the site are the property of Luxury Mark by Vinde or its licensors.
Unauthorized use is prohibited.

12. Limitation of Liability

To the fullest extent permitted by law, our liability is limited to the amount you paid for the product.

13. Changes to Terms

We may update these Terms from time to time.
Continued use of the site indicates acceptance of updated Terms.

14. Governing Law

These Terms are governed by the laws of India.
Any disputes will be resolved exclusively in the courts of Haryana, India.

15. Contact Us

For questions about these Terms:
vip@luxurymark.store
+91 70114 87707